The connected customer
As brands compete for increasingly price conscious consumers, customer experience (CX) has become a decisive differentiator. Yet many struggle to deliver, constrained by...
The Download: sustainable architecture, and DeepSeek’s success
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology.
Material Cultures looks to the...
Transforming CX with embedded real-time analytics
During Black Friday in 2024, Stripe processed more than $31 billion in transactions, with processing rates peaking at 137,000 transactions per minute, the highest in the...
The Download: unnerving AI avatars, and Trump’s climate gift to China
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology.
Synthesia’s AI clones are more...
Imagining the future of banking with agentic AI
Agentic AI is coming of age. And with it comes new opportunities in the financial services sector. Banks are increasingly employing agentic AI to optimize processes,...